Renewing your Digital Certificate

thawte Digital Certificates have a lifespan of 1 or 2 years, depending upon the validity period you chose at the time of purchase. You can renew your Digital Certificate within 90 days prior to its Expiry and upto 90 days post Expiry. However, thawte will issue the Digital Certificate only 32 days before your current Certificate expires. This allows you to request your Renewal Certificate timorously and prevents any warnings for your website users which would have been displayed if your existing Certificate would have expired.

Note
  • Upon Expiry, the Digital Certificate will be Suspended by 3CS System. Once expired, the Digital Certificate will become invalid and a warning message about the expired Digital Certificate will be displayed to your website visitors. If the Digital Certificate is not Renewed within 90 days post Expiry, it will be deleted by 3CS System.

  • Once a Digital Certificate expires, Additional License(s) associated with such a Certificate, if any, will no longer be valid. Hence, you need to purchase fresh Additional License(s) during the Digital Certificate Renewal process. 1

  • If Privacy Protection is enabled for the domain name, it needs to be disabled before renewing the Digital Certificate. Privacy Protection may be enabled again once the Certificate has been renewed. 2

  • Resellers cannot renew Digital Certificates that are purchased through your Sub-Resellers. From your Reseller Control Panel, you can only renew Digital Certificates purchased by your immediate Customers; for all other Digital Certificates, the Renew link in the Order Details view would be disabled.

  • A Digital Certificate will not be issued to:

    • A national or resident of Cuba, Iran, Sudan, North Korea, or Syria or any other country where such use is prohibited under United States export regulations

      OR

    • Anyone on the United States Treasury Department's list of Specially Designated Nationals or the United States Commerce Department's Table of Denial Orders.

To renew a Digital Certificate

  1. Login to your Control Panel. 3

  2. Search for the domain name for which you have ordered a Digital Certificate and proceed to the Order Details view. 4

  3. Click the Renew link.

  4. Select the number of years you need the Digital certificate to be renewed for and mention the number of Additional License(s) (if required).

  5. Select the appropriate Web Server Software.

    Note
    • If your website/domain name is hosted on Windows server, you need to choose the software type as IIS.

    • If your website/domain name is hosted on Linux server, you need to choose the software type as Other.

  6. Submit the Certificate Signature Request (CSR). 5

  7. The Approver Email Address, Organization Details and Contact Details provided at the time of Certificate Enrollment will be displayed. Modify/submit relevant information, wherever necessary.

  8. Click the Confirm Renew button to proceed to pay for your Invoice.

  9. Once your Renewal request has been validated by thawte, an email requesting approval is sent to the Approver Email Address specified above.

  10. Once the Renewal request is approved by you, thawte will issue you a new Certificate.

You can check the status of your Digital Certificate by clicking the Check Certificate Status link in the Order Details view of the Digital Certificate Order. Once the Certificate is issued, you can retrieve the same from the above interface itself and install this renewed Certificate on your web server.